Return Policy

You may return or exchange unworn and unused merchandise purchased from Matters of the Heart in its original condition for a refund within 15 days of receipt. Custom orders are not returnable.

Simple Exchanges

Did you order the wrong size, color, or length?

Here is what to do:

Step 1: Place a new order online for the correct size/color etc.
Step 2: Package the item you would like to return along with a copy your original Matters of the Heart purchase order/invoice.
Step 3: Ship your returned item with insurance or tracking information. Matters of the Heart is not responsible for shipments we do not receive.

Ship To:

Matters of the Heart
Post Office Box 1206
Salado, TX 76571

Upon receipt of your returned item we will refund your credit card for purchase price of the item(s) returned. Please allow 5 business day to process your return.

How to Return an Order:

All returns must be made within 15 days of original purchase date.

To return an item, please send the item along with a copy of the original invoice along with instructions: Return for refund.
The purchase amount will be refunded to your original method of payment, less shipping expenses. Please include a phone number of where we can reach you should we have any questions regarding the return.